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This means that employees remain available at all times and always able to act. Once the high-speed data volume included is used up, the measure to ensure the basic supply of all O2 customers takes effect: Customers can continue to surf the Internet and, for example, find out about current developments on the usual health and news portals, stay in touch with family and friends via social media and messaging services, send e-mails and files or talk to loved ones via video telephony.

The current corona issue affects the whole of society. Chst of Gurus are available to give you free advice in store, online, and over the phone.

Here's what to do if you've received a text claiming to be from o2

Pay Monthly help articles to give you lice you need to know about your contract. The technical implementation will take place within the next few days for O2 postpaid customers and within the next one to two weeks for O2 prepaid customers.

O2 private customers generally have large data packages as well as a telephony and SMS flat rate to all German networks. Customers will be informed via o2. In the coming weeks, they will be able to keep up to date with the latest developments and stay in touch with family and friends without restrictions - by telephone or video telephony, via WhatsApp and other digital heelp.

Nov 26, — Please can comeone tell me how to reach the Live chat team. For O2 Free customers with a surfing guarantee and users of the current O2 Free Unlimited tariffs, nothing will change.

Pre- and postpaid customers of the second brand BLUE will also benefit from the increase in speed. Thanks to forward-looking network and capacity planning, the O2 network can transport more mobile data than ever before these days.

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O2 is assuming responsibility and providing its customers with the best hdlp support in these challenging times: A special measure will ensure the basic communicative supply of all O2 private and business customers as well as customers of the second brand BLUE both prepaid and postpaid. With this promotion, livr is subject to the end of April, customers will be able to use the most relevant smartphone applications without limit and at no additional cost.billing and top up Billing and payment.

The health of hflp, customers and business partners has top priority. If your question is more tricky, you will find many ways to get in touch 1 First, what's your question about?

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Help and Support an order? The technical solution will take effect in the next few days. Find an answer by following the steps below. The same applies to business customers: If you use an O2 Free tariff with a surfing guarantee or one of the new O2 Free Unlimited tariffs, nothing will change for you.

Smiley  Solved: Live chat. At the same time, the company is ensuring the smooth and reliable operation of its O2 mobile network.

You can track it online through My O2. The increase of the surfing speed to Kbps cuat automatic. In view of the changes in our customers' lives as a result of the measures taken to slow down the spread of the corona virus in Germany, we believe this approach makes more sense than the additional offer of a limited high-speed data volume".